Last updated: [19-09-2025]

Namaste

Welcome to Chrysalis (“we,” “our,” or “us”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website [www.chrysalis.net.in] and our services. As per the requirements of our banking partner, it is essential that this Privacy Policy and our Terms & Conditions are clearly displayed on our website.

1. Information We Collect

We may collect the following types of information: - Personal Information: Name, email address, phone number, postal address, payment details, etc. - Non-Personal Information: IP address, browser type, device details, and usage data such as pages visited and actions taken.

2. How We Use Your Information

We use the information we collect to: - Provide and improve our services - Process payments and manage accounts - Respond to inquiries and provide customer support - Send updates, newsletters, and promotional materials (where permitted) - Comply with legal and regulatory requirements - Prevent fraudulent or unauthorised use of our services

3. How We Share Your Information

We do not sell your personal data. Information may be shared with: - Trusted service providers who help operate our website, process payments, or deliver services - Legal authorities if required by law - Our banking partners and payment gateways, solely for payment processing and verification

4. Cookies & Tracking Technologies

We use cookies and similar technologies to: - Improve your browsing experience - Personalize content - Analyze website traffic and performance You may disable cookies in your browser, but this may affect site functionality.

5. Data Security

We implement reasonable safeguards to protect your information. However, no online system is completely secure, and we cannot guarantee absolute protection.

6. Your Rights

You may have the right to: - Access, update, or correct your personal information - Request deletion of your data - Object to certain processing activities - File a complaint with a data protection authority (if applicable) To exercise your rights, please contact us at emailus@chrysalis.net.in.

7. Refund Policy & Timeline

If you are eligible for a refund under our refund policy, we will process the refund within 15 business days from the date the refund is approved. The amount will be credited to the original payment method, or as otherwise agreed. Additional processing time may be required by your bank or payment provider.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected with a revised “Last updated” date. Continued use of the site constitutes acceptance of changes.

9. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at: Chrysalis ■ 1,

Beena, Chrysalis Corner, Senapati Bapat Road, Pune, 411016, Maharashtra, India ■

+91-823-700-8400 ■ emailus@chrysalis.net.in